Articles

Ensuring successful conditions for multi-actor co-operation; the requisite conditions

Gilles Le Cardinal, emeritus professor at UTC, recently published two books, « Construire la confiance, de l’utopie à la réalité : la PAT-Miroir Attitude »[Building trust, from utopia to reality: the PAT-Mirror Attitude] and « Les dynamiques de la rencontre »[Dynamics of Meetings], that sum up 30 years of research into inter-personal communications.

Ensuring successful conditions for multi-actor co-operation; the requisite conditions

In the 1980s, this senior lecturer in Chemical Engineering at UTC changed over to a new professional path.

"After 3 years as a benevolent worker helping persons with mental handicaps back to autonomy, I decided to move to ICTs. I created a course entitled "Inter-personal communication and sustainable co-operation in the UTC-TSH Department (Technology and Society)". The questions Prof. Le Cardinal addresses in his books are relevant to all human relationships: how is trust built and how can it be destroyed? What processes facilitate co-operation engaged in a multi-actor projects? How do you assemble the conditions to ensure success in a partnership?

PAT-Mirror or the challenge of a deciphered encounter

"With our contemporary surge of social networks, there are very few research scientists who study inter-personal encounters and on team-building", stresses the author who has identified no less than 28 underlying processes the most salient for which is "trust dynamics". The model he proposes allows you to identify in advance possible areas of friction and difficulty and following analysis, to propose relevant, remedial solutions. The author sets out rules for sustainable co-operation as well as a code of ethics for e counters. The task then remained to implement the underlying concepts and ideas.

Project management methodology assisted by a professional software package

The method, code named PAT-Mirror (for the French terms: Fear, Attraction, Temptation in a mirror) enables research here to become operational and reinforces co-operation, which is an intrinsically unstable matter. It led to the creation in May 2012 of the company "Cooprex International" which proposes its services in organizations which are changing format and trains consultants to use the method. "Over 500 applications have been carried out to date, 300 of which are in the industrial sector, about 100 in administrations and hospitals and yet another 100 in associations", announces Gilles Le Cardinal proudly. Examples are to be found in Compiegne, where 140 secondary school teachers used the method to draft the Lycée charter (for two school establishments). With the Compiegne clinic Saint Côme, Cooprex International led to a reorganization of infectious wastes management on their new premises. "We also helped regroup the back-offices of the national TV channels France 2 and France 3 ..." adds Gilles le Cardinal. "Given that most UTC research scientists take part in transverse research projects with other teams and with numerous enterprises, I wish to help them think about the requisite conditions that would ensure success of their cooperation! This indeed will be the theme of the lecture Prof. Le Cardinal will give at the Royallieu Research Centre, December 9, 2014 at 18h00. The talk is aimed essentially at research scientists, project managers, heads of manpower resources and CEOs. They will all - and others interested - most welcome at the event!